For property teams in the United Kingdom
Every repair approved before the contractor starts.
Mittral takes a repair from the first phone call to an approved purchase order. The instruction is checked against your authority limits, the right person signs it off, the contractor gets an order number, and accounts payable has an approved order to check each invoice against.
- Free for 2 users and 10 purchase orders a month
- Works in pounds, with VAT at 20%
- No card needed to start
Where the money gets committed today
The repair is agreed on the phone. Accounts payable finds out from the invoice.
Contractors are instructed over the phone
A property manager rings a heating engineer about a boiler, or a roofer about a leak. Nothing records who agreed to what, or at what price.
Authority limits sit in a policy
Everyone knows the limits exist. Nothing checks the instruction against them before the contractor starts on someone’s word.
Every invoice needs chasing
Accounts payable has to ask the property manager whether the work was instructed and the price agreed, one invoice at a time.
Who agreed it is hard to show
When a leaseholder or a director of the RMC asks who approved a repair, the answer is in a call log or someone’s inbox.
How it works
Request, approve, order. Then the invoice has something to check against.
The first three steps happen in Mittral. The fourth happens in whatever you use to process invoices today.
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Request
The property manager picks the landlord company, the block and the contractor, adds the lines and attaches the quote and photos of the fault.
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Approve
The request goes to each approver in turn until one whose limit covers the total signs it off.
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Order
A numbered purchase order is emailed to the supplier as a PDF. It can be revised, sent again or cancelled.
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Invoice
The contractor quotes the order number on the invoice. Accounts payable checks it against an order that was approved before the work, without ringing the property manager.
Your invoice process
What Mittral covers. Purchase requests, approvals and purchase orders. It doesn’t receive goods, hold budgets or match invoices on its own.
Try the approval path
Your authority limits, checked on every instruction.
Each person has a pounds limit. Pick a request to see who has to act. Nobody can approve their own request.
Built the way a portfolio is managed
Your terms on the left. Where they live in Mittral on the right.
| What you call it | In Mittral |
|---|---|
| Landlord company, RMC or RTM company | Entity. Its own legal name and address print on its orders, with its VAT number when it has one. |
| Block, estate or scheme | Branch. Each request names one, it prints as the delivery location on the order, and a person’s approval path can differ per branch. |
| Major works, or a block’s service charge year | Project. A request can be tagged to it. |
| Your approved contractor panel | Approved suppliers, listed first on the request form. |
| The gutter contractor you have never used before | Once-off supplier, added on the request itself. |
| The quote and photos of the leak | Attachments. PDF, JPG or PNG, up to 10 files per request. |
| The contractor’s quote number | Quote / reference no., used to flag a possible duplicate request. |
| Authority limits or scheme of delegation | Approval paths, with a pounds limit for the requester and for each approver. |
What changes
The same repairs, with a record at each step.
| Today | With Mittral |
|---|---|
| A contractor is instructed over the phone | A request is raised with the quote and photos attached |
| The contractor starts on someone’s word | The contractor receives a numbered purchase order by email |
| Authority limits depend on people remembering them | Every request is routed by its total before VAT, against each person’s limit |
| The same job can be instructed twice | The quote number flags a possible duplicate request |
| Accounts payable chases the property manager on every invoice | The invoice carries an order number that was approved before the work started |
| Who approved a repair is in someone’s inbox | Each request shows who raised it and who approved it, and admins have an audit log |
Plans
Start free. Pay when the team grows.
One workspace covers all your entities and branches.
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Free
$0free forever
Get your first purchase requests moving.
- 2 users
- 10 POs a month
- 1 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Mittral-branded POs
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Starter
$39a month
Bring everyday purchasing into one place.
- 5 users
- 75 POs a month
- 5 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Mittral-branded POs
- CSV export and webhooks
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Growth
$128a month
Give a growing team room to purchase.
- 25 users
- 250 POs a month
- 25 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Mittral-branded POs
- CSV export and webhooks
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Business
$227a month
Send POs with your own logo and branding, with dedicated support.
- 50 users
- 500 POs a month
- 100 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Your logo and branding on POs and supplier emails
- CSV export and webhooks
- Send POs from your own email
- Dedicated support
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Enterprise
$550a month
Unlimited users and POs, dedicated support and custom on-site training.
- Unlimited users
- Unlimited POs
- Unlimited storage
- PDF export
- Mobile app with offline mode (coming soon)
- Your logo and branding on POs and supplier emails
- CSV export and webhooks
- Send POs from your own email
- Dedicated support
- Custom on-site training
Prices are in US dollars per workspace, billed monthly. Where Stripe supports it, checkout can show and charge the price in pounds at Stripe’s exchange rate, which includes a conversion fee. Billing questions.
No automatic overage charges. See what happens at each limit and the full plan comparison.
Not in the United Kingdom? See Mittral for property teams in South Africa.
Start with one block.
Real requests from day one, with no change to how invoices are processed today.
- Start free. Create a workspace, add your landlord companies, blocks, contractor panel and authority limits, and invite the people who request and approve. Free for 2 users and 10 purchase orders a month.
- Grow when you need to. Move to a paid plan when you need more users, orders or storage. Nothing changes for the people raising requests.
- Or have it set up with you. Business and Enterprise include dedicated support: we set up your landlord companies, blocks, contractor panel and authority limits with you, in pounds with VAT at 20%. Enterprise also includes custom on-site training.