For property teams in South Africa

Every repair approved before the contractor arrives.

Mittral takes a maintenance request from the building to an approved purchase order. The right person signs it off, the contractor gets an order number, and finance can see each approved order, and the building it’s for, before the invoice lands.

  • Free for 2 users and 10 purchase orders a month
  • Works in rand, with VAT at 15%
  • No card needed to start

Where the money gets committed today

The spend is decided on a phone call. Finance finds out from the invoice.

  • Work starts on a verbal instruction

    A building manager calls a contractor about a leak. Nothing records who agreed to what, or at what price.

  • Approval limits live in a policy document

    The delegation of authority exists, but nothing checks a request against it at the moment the money is committed.

  • Invoices arrive with nothing behind them

    Accounts payable has to chase the building for confirmation before it can pay, on every invoice.

  • Spend is known when the invoice lands

    A commitment only shows once its invoice is captured, which is too late to question it.

How it works

Request, approve, order. Then the invoice has an approved order to check against.

The first three steps happen in Mittral. The fourth happens in whatever you use to process invoices today.

  1. Request

    The building manager picks the entity, contractor and project, adds the lines and attaches the quote and a photo.

    Mittral
  2. Approve

    The request goes to each approver in turn until one whose limit covers the total signs it off.

    Mittral
  3. Order

    A numbered purchase order is emailed to the supplier as a PDF. It can be revised, sent again or cancelled.

    Mittral
  4. Invoice

    The contractor quotes the order number on the invoice. Accounts payable checks it against an order that was approved before the work.

    Your invoice process

What Mittral covers. Purchase requests, approvals and purchase orders. It doesn’t receive goods, hold budgets or match invoices on its own.

Try the approval path

Your delegation of authority, enforced on every request.

Each person has a rand limit. Pick a request to see who has to act. Nobody can approve their own request.

Example requests, by total excl. VAT

Common-area light fittings

R1,450 excl. VAT

  1. Building manager Own limit R2,000 Approved automatically
  2. Portfolio manager Up to R25,000 Not needed
  3. Head of property management Up to R150,000 Not needed
  4. Financial director Up to R1,000,000 Not needed
  5. Super user No limit Not needed

Within the building manager’s own limit, so it is approved straight away with no approver, and the order can go out.

Replace 150 L geyser, Unit 14

R8,450 excl. VAT

  1. Building manager Own limit R2,000 Raises the request
  2. Portfolio manager Up to R25,000 Final approval
  3. Head of property management Up to R150,000 Not needed
  4. Financial director Up to R1,000,000 Not needed
  5. Super user No limit Not needed

One approval. The portfolio manager’s limit covers it, so that approval is final.

Lift door operator repair

R86,000 excl. VAT

  1. Building manager Own limit R2,000 Raises the request
  2. Portfolio manager Up to R25,000 Approves, then passes on
  3. Head of property management Up to R150,000 Final approval
  4. Financial director Up to R1,000,000 Not needed
  5. Super user No limit Not needed

2 approvals in turn. The last one covers the total, so it is final.

Roof waterproofing, Block B

R420,000 excl. VAT

  1. Building manager Own limit R2,000 Raises the request
  2. Portfolio manager Up to R25,000 Approves, then passes on
  3. Head of property management Up to R150,000 Approves, then passes on
  4. Financial director Up to R1,000,000 Final approval
  5. Super user No limit Not needed

3 approvals in turn. The last one covers the total, so it is final.

Chiller plant replacement

R1,800,000 excl. VAT

  1. Building manager Own limit R2,000 Raises the request
  2. Portfolio manager Up to R25,000 Approves, then passes on
  3. Head of property management Up to R150,000 Approves, then passes on
  4. Financial director Up to R1,000,000 Approves, then passes on
  5. Super user No limit Final approval

No approver’s limit covers this, so it goes to all 3 in turn and a super user approves last.

Example roles and limits. You set your own for each person, by entity and branch, and can import them from a CSV file. How approvals work.

Built the way a portfolio is structured

Your terms on the left. Where they live in Mittral on the right.

What you call itIn Mittral
Landlord company, fund or SPVEntity. Its own legal name and address print on its orders, with its VAT number when it has one.
Building or precinctBranch. Each request names one, it prints as the delivery location on the order, and a person’s approval path can differ per branch.
Refurbishment, tenant installation or capex jobProject. A request can be tagged to it.
Your contractor panelApproved suppliers, listed first on the request form.
The plumber you have never used beforeOnce-off supplier, added on the request itself.
The quote and a photo of the damageAttachments. PDF, JPG or PNG, up to 10 files per request.
The contractor’s quote numberQuote / reference no., used to flag a possible duplicate request.
Delegation of authorityApproval paths, with a rand limit for the requester and for each approver.

What changes

The same repairs, with a record at each step.

TodayWith Mittral
Work is authorised by phone or text messageA request is raised with the quote and a photo attached
The contractor starts on someone’s wordThe contractor receives a numbered purchase order by email
Limits depend on people remembering themEvery request is routed by its total, excluding VAT
The same quote can be paid twiceThe quote number flags a possible duplicate request
Accounts payable chases the building to confirm each invoiceThe invoice carries an order number that was approved before the work
Who approved what is in someone’s inboxEach request shows who raised it and who approved it, and admins have an audit log

Plans

Start free. Pay when the team grows.

One workspace covers all your entities and branches.

  • Free

    $0free forever

    Get your first purchase requests moving.

    • 2 users
    • 10 POs a month
    • 1 GB storage
    • PDF export
    • Mobile app with offline mode (coming soon)
    • Mittral-branded POs
  • Starter

    $39a month

    Bring everyday purchasing into one place.

    • 5 users
    • 75 POs a month
    • 5 GB storage
    • PDF export
    • Mobile app with offline mode (coming soon)
    • Mittral-branded POs
    • CSV export and webhooks
  • Growth

    $128a month

    Give a growing team room to purchase.

    • 25 users
    • 250 POs a month
    • 25 GB storage
    • PDF export
    • Mobile app with offline mode (coming soon)
    • Mittral-branded POs
    • CSV export and webhooks
  • Business

    $227a month

    Send POs with your own logo and branding, with dedicated support.

    • 50 users
    • 500 POs a month
    • 100 GB storage
    • PDF export
    • Mobile app with offline mode (coming soon)
    • Your logo and branding on POs and supplier emails
    • CSV export and webhooks
    • Send POs from your own email
    • Dedicated support
  • Enterprise

    $550a month

    Unlimited users and POs, dedicated support and custom on-site training.

    • Unlimited users
    • Unlimited POs
    • Unlimited storage
    • PDF export
    • Mobile app with offline mode (coming soon)
    • Your logo and branding on POs and supplier emails
    • CSV export and webhooks
    • Send POs from your own email
    • Dedicated support
    • Custom on-site training

Prices are in US dollars per workspace, billed monthly. Where Stripe supports it, checkout can show and charge the price in rand at Stripe’s exchange rate, which includes a conversion fee. Billing questions.

No automatic overage charges. See what happens at each limit and the full plan comparison.

Not in South Africa? See Mittral for property teams in United Kingdom.

Start with one building.

Real requests from day one, with no change to how invoices are processed today.

  1. Start free. Create a workspace, add your entities, buildings, contractor panel and approval limits, and invite the people who request and approve. Free for 2 users and 10 purchase orders a month.
  2. Grow when you need to. Move to a paid plan when you need more users, orders or storage. Nothing changes for the people raising requests.
  3. Or have it set up with you. Business and Enterprise include dedicated support: we set up your entities, buildings, contractor panel and approval limits with you, in rand with VAT at 15%. Enterprise also includes custom on-site training.