Mittral Start free

For hospitality teams in South Africa

Every urgent purchase approved before the supplier is called out.

Mittral takes a purchase from the kitchen or the maintenance team to an approved purchase order. The general manager signs it off, the supplier gets an order number in the property’s own company name, and group finance can see each approved order, and the property it’s for, before the invoice lands.

Start free See how it works
  • Free for 2 users and 10 purchase orders a month
  • Works in rand, with VAT at 15%
  • No card needed to start

Where the money gets committed today

The order is agreed in a chat. Group finance finds out from the invoice.

  • Urgent buys are approved by message

    The cold room fails on a Friday and the head chef messages the general manager. The yes sits in a chat, with no amount anyone agreed in writing.

  • Signing limits live in a policy document

    The group has a delegation of authority, but nothing checks a request against it when a full house needs linen by the afternoon.

  • Orders go out in the wrong company’s name

    Each property trades through its own company. A supplier invoices the group or the wrong lodge, and the invoice has to be redone before it can be paid.

  • Commitments show up at month end

    A generator service before a long weekend or a new pool pump is only known to group finance once the invoice is captured, which is too late to question it.

How it works

Request, approve, order. Then the GRV and the invoice have an approved order to check against.

The first three steps happen in Mittral. The fourth happens in whatever you use to process invoices today.

  1. Request

    The head chef picks the property’s entity, the supplier and the job, adds the lines and attaches the quote and a photo of the fault.

    Mittral

  2. Approve

    The request goes to each approver in turn until one whose limit covers the total signs it off.

    Mittral

  3. Order

    A numbered purchase order is emailed to the supplier as a PDF. It can be revised, sent again or cancelled.

    Mittral

  4. Invoice

    The supplier quotes the order number on the invoice. Your receiving clerk’s GRV and the invoice are checked against an order that was approved before anything was delivered.

    Your GRV and invoice process

What Mittral covers. Purchase requests, approvals and purchase orders. It doesn’t receive goods, hold budgets or match invoices on its own.

Try the approval path

Your signing limits, applied at every property.

Each person has a rand limit. Pick a request to see who has to act. Nobody can approve their own request.

Two 48 kg gas cylinder refills

R2,650 excl. VAT

  1. Head chef Own limit R3,000 Approved automatically
  2. General manager Up to R25,000 Not needed
  3. Group operations manager Up to R150,000 Not needed
  4. Financial director Up to R750,000 Not needed
  5. Super user No limit Not needed

Within the head chef’s own limit, so it is approved straight away with no approver, and the order can go out.

Cold room compressor repair, main kitchen

R14,800 excl. VAT

  1. Head chef Own limit R3,000 Raises the request
  2. General manager Up to R25,000 Final approval
  3. Group operations manager Up to R150,000 Not needed
  4. Financial director Up to R750,000 Not needed
  5. Super user No limit Not needed

One approval. The general manager’s limit covers it, so that approval is final.

Bulk meat order for the long weekend

R42,300 excl. VAT

  1. Head chef Own limit R3,000 Raises the request
  2. General manager Up to R25,000 Approves, then passes on
  3. Group operations manager Up to R150,000 Final approval
  4. Financial director Up to R750,000 Not needed
  5. Super user No limit Not needed

2 approvals in turn. The last one covers the total, so it is final.

Combi oven replacement, main kitchen

R285,000 excl. VAT

  1. Head chef Own limit R3,000 Raises the request
  2. General manager Up to R25,000 Approves, then passes on
  3. Group operations manager Up to R150,000 Approves, then passes on
  4. Financial director Up to R750,000 Final approval
  5. Super user No limit Not needed

3 approvals in turn. The last one covers the total, so it is final.

Kitchen refit at a second property

R1,250,000 excl. VAT

  1. Head chef Own limit R3,000 Raises the request
  2. General manager Up to R25,000 Approves, then passes on
  3. Group operations manager Up to R150,000 Approves, then passes on
  4. Financial director Up to R750,000 Approves, then passes on
  5. Super user No limit Final approval

No approver’s limit covers this, so it goes to all 3 in turn and a super user approves last.

Example roles and limits. You set your own for each person, by entity and branch, and can import them from a CSV file. How approvals work.

Built the way a hospitality group is structured

Your terms on the left. Where they live in Mittral on the right.

What you call itIn Mittral
The operating company behind each hotel, lodge or restaurantEntity. Its own legal name and address print on its orders, with its VAT number when it has one.
Property, unit or outletBranch. Each request names one, it prints as the delivery location on the order, and a person’s approval path can differ per branch.
A kitchen, housekeeping or maintenance job, or a room refurbishmentProject. A request can be tagged to it.
Your preferred suppliersApproved suppliers, listed first on the request form.
The refrigeration contractor called out once on a Friday nightOnce-off supplier, added on the request itself.
The quote and a photo of the faultAttachments. PDF, JPG or PNG, up to 10 files per request.
Delegation of authority, or signing limitsApproval paths, with a rand limit for the requester and for each approver.
The general manager on leave over the festive seasonTime away. An approver marks the days they’re away. Their requests move on to the next approver, or to a colleague an admin names to cover, who decides with the same limit.

What changes

The same urgent purchases, with a record at each step.

TodayWith Mittral
The general manager approves by text messageA request is raised with the quote and a photo attached, and approved in Mittral
The supplier starts on a phone callThe supplier receives a numbered purchase order by email, in the property’s own company name
Signing limits depend on people remembering themEvery request is routed by its total, excluding VAT
Requests wait while the general manager is on leaveRequests go past an approver who is away, or to a colleague covering for them
The same quote is ordered twice by two shiftsThe quote number flags a possible duplicate request
Group finance learns of the spend from the invoiceThe order was approved, and on record, before the invoice arrived

Plans

Start free. Pay when the team grows.

One workspace covers all your entities and branches.

  • Free

    $0free forever

    Get your first purchase requests moving.

    • 2 users
    • 10 POs a month
    • 1 GB storage
    • PDF export
    • Mobile app with offline mode (coming soon)
    • Mittral-branded POs
    Start free

  • Starter

    $39a month

    Bring everyday purchasing into one place.

    • 5 users
    • 75 POs a month
    • 5 GB storage
    • PDF export
    • Mobile app with offline mode (coming soon)
    • Mittral-branded POs
    • CSV export and webhooks
    Choose Starter

  • Growth

    $128a month

    Give a growing team room to purchase.

    • 25 users
    • 250 POs a month
    • 25 GB storage
    • PDF export
    • Mobile app with offline mode (coming soon)
    • Mittral-branded POs
    • CSV export and webhooks
    Choose Growth

  • Business

    $227a month

    Send POs with your own logo and branding, with dedicated support.

    • 50 users
    • 500 POs a month
    • 100 GB storage
    • PDF export
    • Mobile app with offline mode (coming soon)
    • Your logo and branding on POs and supplier emails
    • CSV export and webhooks
    • Send POs from your own email
    • Dedicated support
    Choose Business

  • Enterprise

    $550a month

    Unlimited users and POs, dedicated support and custom on-site training.

    • Unlimited users
    • Unlimited POs
    • Unlimited storage
    • PDF export
    • Mobile app with offline mode (coming soon)
    • Your logo and branding on POs and supplier emails
    • CSV export and webhooks
    • Send POs from your own email
    • Dedicated support
    • Custom on-site training
    Talk to us

Prices are in US dollars per workspace, billed monthly. Where Stripe supports it, checkout can show and charge the price in rand at Stripe’s exchange rate, which includes a conversion fee. Billing questions.

No automatic overage charges. See what happens at each limit and the full plan comparison.

Not in South Africa? See Mittral for hospitality teams in United Kingdom.

Start with one property.

Real requests from day one, with no change to how GRVs and invoices are processed today.

Start free Talk to us
  1. Start free. Create a workspace, add your entities, properties, preferred suppliers and approval limits, and invite the people who request and approve. Free for 2 users and 10 purchase orders a month.
  2. Grow when you need to. Move to a paid plan when you need more users, orders or storage. Nothing changes for the people raising requests.
  3. Or have it set up with you. Business and Enterprise include dedicated support: we set up your entities, properties, preferred suppliers and approval limits with you, in rand with VAT at 15%. Enterprise also includes custom on-site training.