For hospitality teams in the United Kingdom
The weekend call-out approved before the engineer arrives.
Mittral takes an urgent purchase from the site to an approved purchase order. The right manager signs it off, the supplier gets an order in the right trading company’s name, and finance can see each approved order, and the site it’s for, before the invoice lands.
- Free for 2 users and 10 purchase orders a month
- Works in pounds, with VAT at 20%
- No card needed to start
Where the money gets committed today
The spend is agreed by text on a Saturday. Finance finds out from the invoice.
Urgent work starts on a text message
The walk-in fridge fails mid-service and the head chef calls whoever can come. The general manager says yes by text, and nothing records the price.
Sign-off limits depend on who picks up
The area manager is off for the bank holiday, so the boiler repair is agreed by whoever is on shift, whatever the amount.
Orders go out in the wrong company’s name
Each site trades through its own company, but the supplier invoices whichever name it was given on the phone. Finance has to put it right afterwards.
Spend is known at month end
Call-outs, replacements and refurbishment costs only show once invoices are posted, which is too late to question them.
How it works
Request, approve, order. Then the invoice has an approved order to check against.
The first three steps happen in Mittral. The fourth happens in whatever you use to process invoices today.
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Request
The head chef or general manager picks the trading company, site and supplier, adds the lines and attaches the quote and a photo.
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Approve
The request goes to each approver in turn until one whose limit covers the total signs it off.
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Order
A numbered purchase order is emailed to the supplier as a PDF. It can be revised, sent again or cancelled.
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Invoice
The supplier quotes the order number on the invoice. Finance checks it against an order that was approved, in the right company’s name, before the work.
Your invoice process
What Mittral covers. Purchase requests, approvals and purchase orders. It doesn’t receive goods, hold budgets or match invoices on its own.
Try the approval path
Your sign-off limits, applied on every request, at every site.
Each person has a pounds limit. Pick a request to see who has to act. Nobody can approve their own request.
Built the way a group is structured
Your terms on the left. Where they live in Mittral on the right.
| What you call it | In Mittral |
|---|---|
| Opco or trading company | Entity. Its own legal name and address print on its orders, with its VAT number when it has one. |
| Site, venue or hotel | Branch. Each request names one, it prints as the delivery location on the order, and a person’s approval path can differ per branch. |
| Refurbishment, or a department: kitchen, front of house, housekeeping | Project. A request can be tagged to it. |
| Your nominated suppliers | Approved suppliers, listed first on the request form. |
| The electrician you have never used before | Once-off supplier, added on the request itself. |
| The quote and a photo of the fault | Attachments. PDF, JPG or PNG, up to 10 files per request. |
| Who covers when the area manager is on leave | Time away. An approver marks the days they’re away. Their requests move on to the next approver, or to a colleague an admin names to cover, who decides with the same limit. |
| Your sign-off limits | Approval paths, with a pounds limit for the requester and for each approver. |
What changes
The same urgent purchases, with a record at each step.
| Today | With Mittral |
|---|---|
| Work is agreed by text or a phone call | A request is raised with the quote and a photo attached |
| The engineer starts on someone’s word | The supplier receives a numbered purchase order by email |
| Limits depend on who answers the phone | Every request is routed by its total, excluding VAT |
| A request waits for a manager on leave | Requests go past an approver who is away, or to the colleague covering for them |
| Finance works out which company each invoice belongs to | Each order prints its own trading company’s name and address |
| Who approved what is in someone’s messages | Each request shows who raised it and who approved it, and admins have an audit log |
Plans
Start free. Pay when the team grows.
One workspace covers all your entities and branches.
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Free
$0free forever
Get your first purchase requests moving.
- 2 users
- 10 POs a month
- 1 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Mittral-branded POs
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Starter
$39a month
Bring everyday purchasing into one place.
- 5 users
- 75 POs a month
- 5 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Mittral-branded POs
- CSV export and webhooks
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Growth
$128a month
Give a growing team room to purchase.
- 25 users
- 250 POs a month
- 25 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Mittral-branded POs
- CSV export and webhooks
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Business
$227a month
Send POs with your own logo and branding, with dedicated support.
- 50 users
- 500 POs a month
- 100 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Your logo and branding on POs and supplier emails
- CSV export and webhooks
- Send POs from your own email
- Dedicated support
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Enterprise
$550a month
Unlimited users and POs, dedicated support and custom on-site training.
- Unlimited users
- Unlimited POs
- Unlimited storage
- PDF export
- Mobile app with offline mode (coming soon)
- Your logo and branding on POs and supplier emails
- CSV export and webhooks
- Send POs from your own email
- Dedicated support
- Custom on-site training
Prices are in US dollars per workspace, billed monthly. Where Stripe supports it, checkout can show and charge the price in pounds at Stripe’s exchange rate, which includes a conversion fee. Billing questions.
No automatic overage charges. See what happens at each limit and the full plan comparison.
Not in the United Kingdom? See Mittral for hospitality teams in South Africa.
Start with one site.
Real requests from day one, with no change to how invoices are processed today.
- Start free. Create a workspace, add your trading companies, sites, nominated suppliers and sign-off limits, and invite the people who request and approve. Free for 2 users and 10 purchase orders a month.
- Grow when you need to. Move to a paid plan when you need more users, orders or storage. Nothing changes for the people raising requests.
- Or have it set up with you. Business and Enterprise include dedicated support: we set up your trading companies, sites, nominated suppliers and sign-off limits with you, in pounds with VAT at 20%. Enterprise also includes custom on-site training.