For manufacturing and engineering teams in the United Kingdom
Breakdown parts approved before they’re ordered.
When a line stops, the maintenance engineer raises a request with the quote attached. Small spends within their own limit are approved straight away and the order goes out; larger ones go to the right manager in turn. The supplier gets an order number, and finance can see the approved order before the invoice lands.
- Free for 2 users and 10 purchase orders a month
- Works in pounds, with VAT at 20%
- No card needed to start
Where breakdown money gets committed today
The line is down, so the part is ordered on the phone. Finance finds out from the invoice.
The order is a phone call from the shop floor
A maintenance engineer rings whoever can deliver tomorrow. Nothing records who agreed to the price, or what was ordered.
Authority limits are set aside when it matters
Nobody wants to hold up a stopped line for a signature, so the limits are skipped exactly when money is spent fastest.
Invoices arrive without an order number
Finance won’t pay without one, so the purchase ledger chases the plant for a number after the part is already fitted.
Maintenance spend is known at month end
Committed costs only show once invoices are posted, which is too late to question them.
How it works
Request, approve, order. Then the invoice has an approved order to check against.
The first three steps happen in Mittral. The fourth happens in whatever you use to process invoices today.
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Request
The maintenance engineer picks the site, supplier and cost centre, adds the parts and labour as lines, and attaches the quote and a photo of the fault.
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Approve
The request goes to each approver in turn until one whose limit covers the total signs it off.
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Order
A numbered purchase order is emailed to the supplier as a PDF. It can be revised, sent again or cancelled.
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Invoice
The supplier quotes the order number on the invoice. The purchase ledger checks it against an order that was approved before the work.
Your invoice process
What Mittral covers. Purchase requests, approvals and purchase orders. It doesn’t receive goods, hold budgets or match invoices on its own.
Try the approval path
Your authority limits, applied to every breakdown and every order.
Each person has a pounds limit. Pick a request to see who has to act. Nobody can approve their own request.
Built the way a plant is run
Your terms on the left. Where they live in Mittral on the right.
| What you call it | In Mittral |
|---|---|
| Your company and any group companies | Entity. Its own legal name and address print on its orders, with its VAT number when it has one. |
| Plant or site | Branch. Each request names one, it prints as the delivery location on the order, and a person’s approval path can differ per branch. |
| Cost centre, department or capex job | Project. A request can be tagged to it. |
| Your approved vendor list | Approved suppliers, listed first on the request form. |
| The supplier who can deliver tomorrow, used for the first time | Once-off supplier, added on the request itself. |
| Stock items, consumables and contractor services | Line types. Each line is stock, service, consumable, stationery or other. |
| The quote and a photo of the fault | Attachments. PDF, JPG or PNG, up to 10 files per request. |
| Authority limits | Approval paths, with a pounds limit for the requester and for each approver. |
What changes
The same breakdowns, with a record at each step.
| Today | With Mittral |
|---|---|
| Parts are ordered by phone from the shop floor | A request is raised with the quote and a photo of the fault attached |
| Small breakdown spends wait for a signature, or skip it | Spend within the engineer’s own limit is approved straight away, and the order goes out |
| Limits depend on who is on shift | Every request is routed by its total, excluding VAT, and moves past a manager who is away |
| The same quote can be ordered twice | The quote number flags a possible duplicate request |
| The purchase ledger chases the plant for an order number | The supplier receives a numbered purchase order by email, so the invoice can quote it |
| Who approved the spend is in someone’s inbox | Each request shows who raised it and who approved it, and admins have an audit log |
Plans
Start free. Pay when the team grows.
One workspace covers all your entities and branches.
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Free
$0free forever
Get your first purchase requests moving.
- 2 users
- 10 POs a month
- 1 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Mittral-branded POs
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Starter
$39a month
Bring everyday purchasing into one place.
- 5 users
- 75 POs a month
- 5 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Mittral-branded POs
- CSV export and webhooks
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Growth
$128a month
Give a growing team room to purchase.
- 25 users
- 250 POs a month
- 25 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Mittral-branded POs
- CSV export and webhooks
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Business
$227a month
Send POs with your own logo and branding, with dedicated support.
- 50 users
- 500 POs a month
- 100 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Your logo and branding on POs and supplier emails
- CSV export and webhooks
- Send POs from your own email
- Dedicated support
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Enterprise
$550a month
Unlimited users and POs, dedicated support and custom on-site training.
- Unlimited users
- Unlimited POs
- Unlimited storage
- PDF export
- Mobile app with offline mode (coming soon)
- Your logo and branding on POs and supplier emails
- CSV export and webhooks
- Send POs from your own email
- Dedicated support
- Custom on-site training
Prices are in US dollars per workspace, billed monthly. Where Stripe supports it, checkout can show and charge the price in pounds at Stripe’s exchange rate, which includes a conversion fee. Billing questions.
No automatic overage charges. See what happens at each limit and the full plan comparison.
Not in the United Kingdom? See Mittral for manufacturing and engineering teams in South Africa.
Start with one site.
Real requests from the next breakdown, with no change to how invoices are processed today.
- Start free. Create a workspace, add your entities, sites, approved vendor list and authority limits, and invite the people who request and approve. Free for 2 users and 10 purchase orders a month.
- Grow when you need to. Move to a paid plan when you need more users, orders or storage. Nothing changes for the people raising requests.
- Or have it set up with you. Business and Enterprise include dedicated support: we set up your entities, sites, approved vendor list and authority limits with you, in pounds with VAT at 20%. Enterprise also includes custom on-site training.