For care homes and clinics in the United Kingdom
Every repair and order approved before the supplier is instructed.
Mittral takes what a home or clinic needs, from a hoist repair to a PPE order, through to an approved purchase order. The right manager signs it off at their limit, the supplier gets an order number, and head office can see each approved order, and the home it’s for, before the invoice arrives.
- Free for 2 users and 10 purchase orders a month
- Works in pounds, with VAT at 20%
- No card needed to start
Where the money gets committed today
The home needs it today. Head office finds out from the invoice.
The regional manager approves by phone
A home manager rings about a broken hoist and gets a yes between visits. Nothing records who agreed, at what price, or for which home.
Each home buys under its own company
Care, catering and maintenance all order from suppliers, and the invoice names whichever company the supplier had on file. Finance works out which home it belongs to afterwards.
Spending limits live in a policy
The group sets what a home manager and a regional manager can agree, but nothing checks a request against those limits before the supplier is called.
Invoices arrive without an order number
Accounts payable has to ask the home what the work was and who agreed it before the invoice can be paid.
How it works
Request, approve, order. Then the invoice has an order number to check against.
The first three steps happen in Mittral. The fourth happens in whatever you use to process invoices today.
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Request
The home or practice manager picks the operating company, the home and the supplier, adds the lines and attaches the quote or the engineer’s report.
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Approve
The request goes to each approver in turn until one whose limit covers the total signs it off.
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Order
A numbered purchase order is emailed to the supplier as a PDF. It can be revised, sent again or cancelled.
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Invoice
The supplier quotes the order number on the invoice. Accounts payable checks it against an order the home raised and the right manager approved before the work.
Your invoice process
What Mittral covers. Purchase requests, approvals and purchase orders. It doesn’t receive goods, hold budgets or match invoices on its own.
Try the approval path
Your spending limits, applied to every home’s requests.
Each person has a pounds limit. Pick a request to see who has to act. Nobody can approve their own request.
Built the way a care group is structured
Your terms on the left. Where they live in Mittral on the right.
| What you call it | In Mittral |
|---|---|
| The operating company behind each home or clinic | Entity. Its own legal name and address print on its orders, with its VAT number when it has one. |
| Home, clinic or site | Branch. Each request names one, it prints as the delivery location on the order, and a person’s approval path can differ per branch. |
| Refurbishment project or room refresh | Project. A request can be tagged to it. |
| Your approved suppliers and maintenance contractors | Approved suppliers, listed first on the request form. |
| The decorator booked once for a room refresh | Once-off supplier, added on the request itself. |
| The quote and the engineer’s report | Attachments. PDF, JPG or PNG, up to 10 files per request. |
| Spending limits for each manager | Approval paths, with a pounds limit for the requester and for each approver. |
| The regional manager on annual leave | Time away. An approver marks the days they’re away. Their requests move on to the next approver, or to a colleague an admin names to cover, who decides with the same limit. |
What changes
The same purchases, with a record at each step.
| Today | With Mittral |
|---|---|
| A repair is agreed on a call between home visits | The home manager raises a request with the quote and the engineer’s report attached |
| The supplier is instructed on someone’s word | The supplier receives a numbered purchase order by email |
| Limits depend on the regional manager remembering them | Every request is routed by its total, excluding VAT, to the limits set for that home |
| The same quote can be paid twice | The quote number flags a possible duplicate request |
| Accounts payable asks the home what each invoice was for | The invoice carries an order number that was approved before the work |
| Who approved what is in someone’s phone | Each request shows who raised it and who approved it, and admins have an audit log |
Plans
Start free. Pay when the team grows.
One workspace covers all your entities and branches.
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Free
$0free forever
Get your first purchase requests moving.
- 2 users
- 10 POs a month
- 1 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Mittral-branded POs
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Starter
$39a month
Bring everyday purchasing into one place.
- 5 users
- 75 POs a month
- 5 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Mittral-branded POs
- CSV export and webhooks
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Growth
$128a month
Give a growing team room to purchase.
- 25 users
- 250 POs a month
- 25 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Mittral-branded POs
- CSV export and webhooks
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Business
$227a month
Send POs with your own logo and branding, with dedicated support.
- 50 users
- 500 POs a month
- 100 GB storage
- PDF export
- Mobile app with offline mode (coming soon)
- Your logo and branding on POs and supplier emails
- CSV export and webhooks
- Send POs from your own email
- Dedicated support
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Enterprise
$550a month
Unlimited users and POs, dedicated support and custom on-site training.
- Unlimited users
- Unlimited POs
- Unlimited storage
- PDF export
- Mobile app with offline mode (coming soon)
- Your logo and branding on POs and supplier emails
- CSV export and webhooks
- Send POs from your own email
- Dedicated support
- Custom on-site training
Prices are in US dollars per workspace, billed monthly. Where Stripe supports it, checkout can show and charge the price in pounds at Stripe’s exchange rate, which includes a conversion fee. Billing questions.
No automatic overage charges. See what happens at each limit and the full plan comparison.
Not in the United Kingdom? See Mittral for care homes and clinics in South Africa.
Start with one home.
Real requests from the first day, with no change to how invoices are processed today.
- Start free. Create a workspace, add your operating companies, homes and clinics, approved suppliers and approval limits, and invite the people who request and approve. Free for 2 users and 10 purchase orders a month.
- Grow when you need to. Move to a paid plan when you need more users, orders or storage. Nothing changes for the people raising requests.
- Or have it set up with you. Business and Enterprise include dedicated support: we set up your operating companies, homes and clinics, approved suppliers and approval limits with you, in pounds with VAT at 20%. Enterprise also includes custom on-site training.